Your data
Data deletion instructions
Updated 27 October 2026
These instructions cover data retained by Ads Workbench MK and its Meta integration, UFA Ads Workbench. Maksym Korkodym is the contact for requests. The privacy policy identifies the operator of each integration; the support address below handles requests for the relevant operator.
1. Request deletion by email
Email support@mkworkbench.com.ua with the subject “Data deletion request”. You do not need an account on this website.
- Identify the application: Ads Workbench MK or UFA Ads Workbench.
- Identify the relevant business page, Instagram account, advertising account or report, and the data you want removed.
- If the request concerns your messages, provide your Instagram handle, the business you contacted and an approximate date range. Do not send the full conversation unless it is needed and specifically requested.
- Provide an email address for the reply.
Do not send passwords, access tokens, payment details or identity documents with the initial request.
2. How requests are handled
The operator handles requests manually and verifies identity or authority as needed to protect other people's data. A business representative can request deletion of data for accounts they are authorized to manage; an individual can request deletion of their own retained conversation data.
After verifying the request, the operator will delete the local application data confirmed to fall within its scope, including applicable database records, previous versions, exports and reports under the operator's control, and confirm completion. If any identified copy cannot be deleted, the operator will explain which copy and why. There is no automated deletion callback or automatic retention expiry in the current integration.
3. Revoke future access separately
For Meta, open Facebook settings and find Business Integrations or Apps and Websites. Select UFA Ads Workbench and remove its access. For Google, use Google Account connections to remove Ads Workbench MK.
Revoking access prevents future use of the revoked authorization. It does not automatically delete data already saved by the application. Use the email request above to address those copies.
4. Copies held by other providers
Deleting local application data does not delete the original messages or advertising records held by Meta or Google. It also does not automatically delete requests, selected data or analysis results already processed by external service providers. Those records must be addressed through the relevant provider's controls and applicable retention process.
See the privacy policy for the full description of data handling. Contact: support@mkworkbench.com.ua.